Screenshot 3: This is when you go to a Settings panel and then switch back to Settings Home. Screenshot 2: This is what you see of the Start Menu when you scroll on that left column. Screenshot 1: This is during the "Hi, we've got some updates for you" screen post-2004 install. There really seems like a problem with the video driver, but I've got the latest I can get (from Dell anyway). New comments cannot be posted and votes cannot be cast. I've taken some screenshots below that show other corruption. My scroll wheel wont work on studio its not broken, as i can use it everywhere else, but the majority of me moving on studio is via scroll wheel its just not working. Being a laptop, I cannot try another video card. Integrated Graphics: It's a laptop w/o discrete video. Neither option here makes a difference.ĭiscrete vs. I tried opening up Settings - Devices - Mouse & Touchpad - Additional Mouse Options But when I click it, it says, 'control panel extension is incompatible with driver version' and once I click ok it kicks me out of the next page. Inactive Window Scroll Mode: That is enabled. I opened up my laptop and suddenley I can't two finger scroll anymore. I might reach out to her to see if someone happens to be in the house. I'm unable to test this and I can't test anything else until she gets back. Wireless NICs don't work well with Safe Mode. It's my fault the user is out of town and left it online via wireless. NOTE: If you have macOS Mojave 10.14 or later and the scroll wheel stopped working after you installed or updated Logitech Control Center update, please set the user permissions following these steps.So, I tried Safe Mode, but. If it doesn’t work in a different Mac, then it may be a hardware issue. Mac only - if it works on a different Mac, then check for Mac OS X updates.If it doesn’t work on a different computer, then it may be a hardware issue. Windows only - if it works on a different computer, then the issue might be related to a USB chipset driver.If it makes a difference, try updating the motherboard USB chipset driver. Windows only - try using a different USB port.Please also check Erratic scrolling with SetPoint when using Chrome, Internet Explorer, or Windows 8 Start screen apps.Assign a different function to the scroll button.In Setpoint or Logitech Control Center.Unpair/repair or disconnect/reconnect hardware.Verify the device or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.Button gets stuck or responds intermittently.See Logitech Control Center permission prompts on macOS Mojave for more information. Logitech Control Center was installed or updated on macOS Mojave 10.14 or later and user permissions have not been set.
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